FAQ

What is Cabo Deals?
We are an Online Travel Agency (OTA) based in Los Cabos, México. We are a dedicated team committed to providing the highest quality of service to our travelers. We are open since 2015. Learn more
What services do you offer?
We offer a large listing of tourist services. You will find Land Tours like Side by Side tours, ATV tours, Camel Ride, Horseback Riding, and City Tours. We also offer Water Activities such as Snorkeling, Stand Up Paddle, Waverunners, Kayaking, Flyboard, and Diving. See the entire listing here: Tours and Activities. By destination: Los Cabos | La Paz | Loreto
Are there additional charges for your services?
We don't charge any fee for making the reservations. You only pay for the services you book. Feel free to make your online reservation or call us at the call center.
Do you offer private sevices?
Yes, we offer private and personalized services, each service has information about this option. If you need more information, just contact us to assist you with the details.
Do all your services include taxes?
Yes, all the services on our website include federal taxes of 16% IVA.
How big are the groups when I reserve a shared or public service?
It depends on the service, we have the Dolphin Swim where groups are relatively small, around 10 participants per session. We also have Off-Road tours where groups can be around up to 20-30 vehicles per session. Having a big group doesn't mean the service is lack, they know how to coordinate these activities. If you like to have the service more focused on you, we highly recommend you considering a private service.
What payments do you accept?
You will find multiple payment options such as PayPal, Stripe, and Mercado Pago. We accept Visa, Master Card, and American Express.
What is the cancelation policy?
We try keeping it as flexible as possible, that's why you can cancel most of the services 24 hours before. We just have a few services where you need more than 24 hours, due to the nature of its operation. Every service has its own cancellation policy, besides the general terms and conditions.
Is my information safe within your website?
Yes, as you can see on your navigation bar, there is a little padlock that shows it. All the information provided on our website is encrypted by an SSL (Secure Socket Layer). We will never use your information for other reasons than your reservations.
What are the options to contact your company?
We have different means of contact:
• E-Mail. info@cabo-deals.com
• Office. +52 1 (624) 123 1520
• Mobile. +52 1 (624) 157 0846
• Contact Form. Take me there!
• Live Chat. Find it on the right-bottom corner
Do you have any promo?
We always have something for you! 🙂
Firstly, log in and find specials for Cabo Deals members.
Secondly, go to the OFFERS tab on the main menu to find out more options.
Last update for the FAQ
This section was reviewed and updated in July 2020.

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